Gladys

Privacy Policy

Updated: January 20, 2026

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This Privacy Policy explains how Gladys AI (“Gladys AI,” “we,” “us,” “our”) collects, uses, shares, and protects personal information when you use our application, websites, and services (the “Services”).

1. Scope
   This Policy applies to information collected through the Services. It does not apply to third‑party websites or services you access through the Services.

2. Information We Collect
   We collect the following categories of information:

A. Account and Contact Information

• Name, email address, and other contact details you provide.

B. Connected Service Data (Gmail/Calendar/Drive)

• Email content and metadata, calendar events and metadata, drive file metadata, and files/attachments you choose to process.

• OAuth tokens and permissions (scopes) needed to access connected services.

C. Technical and Usage Data

• IP address, device and browser information, log data, and usage analytics.

D. User‑Provided Information

• Any other information you voluntarily submit (e.g., support requests).

We do not collect or process payment information at this time.

  3. How We Use Information

We use your information to:

• Provide, operate, and improve the Services.

• Process your requests and deliver results.

• Authenticate access to connected services.

• Prevent fraud, abuse, and security incidents.

• Communicate with you about the Services.

• Comply with legal obligations.

  4. Use of AI and OpenAI
        We use third‑party AI providers (including OpenAI) to process content you submit through the Services.

• We send necessary content to OpenAI to produce requested outputs.

• OpenAI does not use this content to train its models on our behalf.

• We do not use your content to train our own models.

  5. Data Retention

• Emails and attachments: We do not retain or store email content or attachments after processing.

• OAuth tokens: Stored while you authorize access and deleted when you revoke access or disconnect.

• Logs: Deleted whenever the system is updated.

• Other data: Retained only as needed to provide the Services, resolve issues, or comply with law.

  6. Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers (e.g., cloud hosting, AI processing, analytics) who process data on our behalf.

• Legal authorities if required by law or to protect rights and safety.

• Successors in the event of a merger, acquisition, or asset sale.

  7. International Data Transfers

Your information may be processed in countries other than your own. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses and the UK IDTA/Addendum.

  8. Cookies and Analytics

We may use cookies or similar technologies for basic functionality and analytics. You can manage cookies through your browser settings.

  9. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure.

 10. Children’s Privacy

The Services are not intended for children under [13/16]. We do not knowingly collect data from children.

 11. Your Rights and Choices

Depending on your location, you may have the rights described below. To exercise any rights, contact us at support@askgladys.com.

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A. GDPR/UK Users
If you are in the EEA/UK, your rights include:

• Access, correction, deletion, and portability.

• Object to processing and request restriction.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with your local data protection authority.

Legal bases for processing include:

• Contract: to provide and operate the Services you request.

• Legitimate interests: to improve, secure, and maintain the Services.

• Consent: where required (e.g., certain marketing or optional processing).

• Legal obligation: to comply with law.

B. California (CCPA/CPRA) Users
California residents have the right to:

• Know what personal information we collect, use, and disclose.

• Request deletion of personal information.

• Correct inaccurate personal information.

• Opt out of the sale or sharing of personal information (we do not sell or share for cross‑context behavioral advertising).

• Limit use of sensitive personal information (if applicable).

• Not be discriminated against for exercising rights.​

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To submit a request, contact support@askgladys.com.

1. Changes to This Policy
   We may update this Policy from time to time. Material changes will be posted on our website or communicated to you.

2. Contact
   Gladys AI
   Email: support@askgladys.com